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Faster, easier and secure gateway to e-file income tax return

Refund Policy

This page states our policies regarding issuing refund that we produce against our services. Refund payments will be done in exceptional circumstances and have very strict policies.

Policies regarding issuing refund

  • No refund will be paid if buyers cancel our services due to their personal issues. In that state services can be stopped but no reimbursement will be produced from our end.
  • The refund will be issued only if a duplicate payment has been taken due to technical error from our side.
  • If we miss calculate any charges, then we issue for that amount immediately after making appropriate investigations.
  • Refund requests must be made within 5 working days from the day of the payment was made.
  • Refunds will be issued within 30 days from the date request was submitted.
  • We can cancel a processed refund payment if we notice any misuse of our policies by you. This will also cancel the service you have subscribed with us.
  • Requesting a refund by misusing our policies will also restrict you from taking any services in the future from us.
  • The communication and request of issuing a refund must be made in writing. All the communication should be done using the email ID with which you have registered with us
  • If you have provided any wrong communication data than issued refund will be cancelled from our side.
  • Other than these above stated conditions, refunds will be issued only if we fail to provide you the promised services.
  • We reserve all the rights to issue a refund and the decision will be made solely by us in all circumstances.
  • Processing refunds are subject to verification of allegation and information provided. Therefore, it is a time-taking process.
  • Refunds will be issued only after deducting all applicable taxes or finance charges.

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