Step2: Go to Refund Status Tab and enter your PAN number, assessment year and captcha words and click Submit
Frequently Asked Questions
Q. What is the importance of using the iOS - Apps?
You can use other means apart from iOS App, to file your income tax return. But, with this fast-growing world with iCloud spreads its wings, it is very necessity to have ITR filing iOS app. It is a convenient way to file your ITR with our iOS App anytime and anywhere with your iOS device.
Q. Which device is this App applicable?
All India ITR iOS App can be used or applicable to any iOS device – Apple devices.
Q. Whom shall I contact with questions related to iOS - App?
iOS – App has been designated by All India ITR in such a way to help you understand the system easily. You can write to us at [email protected]
for more information.
Q. What do I need to use the e-fling app?
All India ITR iOS e-filing app operates on all iphones and ipads with iOS version 9.0 or above. Internet access and web browser on mobile devices are also required.
Q. Do I need to register before I use the e-filing app?
Yes, you must first register as All India ITR user before using the e-filing app. You can register at our website All India ITR or via our apps – IOS and Android Apps.
Q. Will I get an acknowledgement after I file my e-return via iOS app?
To know if your e-return is process by filing with our iOS app you can go to My Order and see your status.
Depending on your e-filing progress you can see your status in:
- Ongoing, if your e-return is processing
- Past, if your e-return is processed
- Cancelled, if your e-return is cancelled.
Q. Whom shall I contact if I don’t understand the process?
Our iOS App has been design to avoid any difficulty or difficult step to understand. However, if you face any difficulty to understand the functioning of our app you can write to us at [email protected]
Q. In case, if I get an error message at the time of submission / uploading of return?
Error in submission / uploading of return will not happen. If it happens it will be due to server issue or incorrect data or non-filling of mandatory fields.
Please follow the below step to rectify the error:
- You will get a notification if it is server issue. Wait for some time and submit / upload return after some time. While using our app, this issue hardly happens.
- Recatify the errors until there are no further error messages, in case of incorrect data filling. Do not use any Special Characters such as -, _, &,!, ^, <,>, #, ~, %, or * while entering data since it may cause an error while generating XML file or while uploading the XML file.
Further, you can write to us at [email protected]
Q. Can I reset my password, if I forget my password or if I want to change my password?
Yes, you can reset your password by clicking Forgot Password. Reset your new password by entering your mobile number and registered email address.
Q. Can I crosscheck my Income tax calculated amount / HRA using the app?
Yes, you can recheck the calculation, if you want to crosscheck your calculated amount / HRA after calculating the same using our app you can click Calculate Again and calculate your amount / HRA.
Q. Whom shall I contact for any technical issue after paying the fees?
You can write to us at [email protected]
However, there will be no such technical issues.
Q. Whom shall I enquire if there is any issue with the payment process?
Normally, such issue hardly happens. In case if it happens, can write to us at [email protected]
Q. If I think the calculation is wrong, what shall I do?
All India ITR had designed the tax calculating tools with the latest law on income tax as per the finance law. Its software is also designed for excellence, and it is tried and tested. If you think the calculated amount / HRA is miscalculated, you can write to us at [email protected]